Question 1

Is card details required for free trial?

Accepted Answer

We require a payment method to ensure we serve committed fashion sellers. By filtering for serious users, we can dedicate our resources to delivering the highest quality AI generation for you, rather than diluting quality across thousands of casual users.There is no free tier, but your one-time 7-day trial is completely free if you cancel within the period. This helps us maintain a professional environment for businesses that rely on our tools to build their brand.

Question 2

Which plan is best for me?

Accepted Answer

Choosing the right plan depends on your monthly volume:Basic Plan (40 Credits): Ideal for smaller stores or those with occasional needs. Perfect if you just need a few high-quality images per month to refresh your catalog.Pro Plan (200 Credits): Our Most Popular option. Designed for growing fashion brands that need consistent, fresh content for social media and product pages. This plan offers the best balance of volume and value for most businesses.Ultra Plan (1000 Credits): The best value for power users, agencies, or large catalogs. Get maximum volume at the lowest cost per image, ensuring you never run out of credits during a busy season.

Question 3

What happens if I cancel during the trial?

Accepted Answer

If you cancel before your 7-day trial ends, you won't be charged a penny. You retain full ownership of any images you generated during the trial period.Cancellation is simple and instant from your account settings. We believe in transparency and want you to stay because you love the product, not because you're locked in.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. All payments are processed securely via DodoPayments, ensuring your financial data is encrypted and safe.We do not currently accept PayPal or cryptocurrency, as we require a standard card payment method to verify identity for the free trial.

Question 5

Can I upgrade or downgrade my plan later?

Accepted Answer

Absolutely. You have full control over your subscription. You can upgrade to a higher tier instantly if you need more credits for a busy month, or downgrade your plan at any time.Upgrades take effect immediately, giving you instant access to more credits. Downgrades will take effect at the start of your next billing cycle, so you can continue to use your current plan's benefits until then.

Question 6

Do unused credits roll over?

Accepted Answer

No, credits reset monthly for paid plans. This system allows us to maintain predictable server loads and ensure fast generation times for all active users.We recommend choosing a plan that matches your monthly volume needs. If you find yourself consistently running out, upgrading to the next tier is usually more cost-effective than buying add-ons.

Question 7

Can I use the images commercially?

Accepted Answer

Yes! You own full commercial rights to all images you generate on PixUp AI, including the 10 free images from your trial.You can use them on your e-commerce website, social media ads, marketing materials, and anywhere else you need to promote your brand. There are no hidden fees or royalties. Once you generate an image, it's yours to use forever.

Question 8

How realistic are the AI models?

Accepted Answer

Our AI models are state-of-the-art, powered by Google's nanobanana model. This advanced technology allows us to achieve unparalleled realism in fashion photography.We fine-tune these models specifically for apparel to ensure realistic skin textures, accurate lighting, and natural poses. Most customers find the results indistinguishable from traditional studio photography, giving your brand a high-end look without the high-end cost.

Question 9

What is the resolution of the generated images?

Accepted Answer

PixUp AI generates high-resolution images suitable for all digital platforms. Our standard output is optimized for e-commerce product pages and social media (typically 1024x1024 or higher depending on aspect ratio), ensuring crisp details on retina displays.This resolution is perfect for zooming in on fabric details on your product pages, giving your customers the confidence to buy.

Question 10

How does the Virtual Try-On work?

Accepted Answer

Our Virtual Try-On technology analyzes your flat-lay or mannequin clothing image and intelligently maps it onto our virtual models. It understands fabric physics, draping, and lighting to create a photo-realistic composite that looks like a real photoshoot.Simply upload your garment, choose a model, and let our AI do the rest. It preserves the texture, pattern, and logo of your clothing while adapting it to the model's body shape and pose.

Question 11

Can I upload my own mannequin photos?

Accepted Answer

Yes, absolutely. You can upload photos of your clothing on ghost mannequins, flat lays, or even yourself. Our AI will automatically extract the garment and generate a professional on-model look.This saves you the massive cost and logistical headache of hiring models, photographers, and studios. You can turn a simple photo taken in your warehouse into a magazine-quality editorial image in seconds.

Question 12

Is my data secure?

Accepted Answer

Security is our top priority. We use industry-standard encryption for all data transmission and storage. Your uploaded images are private and are only used to generate your requested outputs.We do not share your proprietary designs with third parties or use them to train our public models without your explicit permission. Your creative assets remain strictly yours.

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